FAQ

1. Procedure to book tickets through pslticket.com?

1. Log on to www.pslticket.com
2. Register yourself or Sign in(Optional)
3. Select the Match and choose your desired option from Our Premium Ticket categories like (Corporate,VIP & Super Hospitality) and add to your cart.
4. Proceed to checkout and enter the Billing Address.
5. Proceed to Payment and Choose the preferred Payment Gateway Debit/Credit card Payment or PayPal(The ticket price will be in AED and it will be converted into USD for PayPal and Debit/Credit card Payment ).
6. Cross check your details and complete the Payment.
7. Once the payment completed, A confirmation email with booking refrence number will be sent across to you .
8. In a rare cases, if you do not receive the email, please check My orders in My Account section(For Registered users only).
9. You can also contact us on(+971-523583706).

2. Why we need to pay 10% prior for the cash on delivery(COD)?

As our tickets are in Premium category to prevent the unwanted blocking of tickets and as a token of confirmation, we are collecting 10% as an Upfront payment and we won't charge any additional cost for COD

3. Can we cancel or replace our tickets?

As per Our policy, once a ticket has been paid for, it is deemed sold. It cannot be replaced or cancelled.

4. How do I get my tickets?

There are 2 options, you can select one of them at the time of booking:
1. Delivery at your Postal address - The ticket will be delivered at the address provided during booking.
2. Self Collect - You can collect the tickets from the designated locations at Sharjah and Dubai. You need to produce an identity card which matches the name given during booking and carry a printed copy or email on a mobile device of the confirmation receipt of your booking.

5. Is there a cut off time for booking tickets?

Cut-off time for booking tickets is 24 hours before the match.

6. How many tickets can I book in one transaction?

Currently Users can book maximum of 10 tickets per transaction

7. How can I confirm whether my tickets have been booked?

As soon as your booking is confirmed, a confirmation e-mail containing your booking details is sent across to your mail.

8. Can I choose my seat at the Stadium?

This facility is not available.